IT support and annual maintenance contracts (AMC) in Riyadh and Egypt
A team that answers when something breaks, and maintenance that stops most things from breaking. Support is remote and on site, on request or under an annual maintenance contract (AMC).
Offered in Saudi Arabia and Egypt
Who it’s for
- Companies without an IT department, or with one person covering everything
- Offices where the same problems keep coming back
- Businesses that prefer a yearly contract and one team to call
What’s included
Help desk, remote and on-site
Your staff reach engineers who know your setup. We solve problems remotely where we can, and come on site when the equipment needs hands-on work.
Preventive maintenance visits
Scheduled visits to check servers, network, computers and backups before small faults turn into downtime.
Updates, patching and monitoring
Operating systems and software kept up to date, and key systems monitored so issues are spotted early.
Annual maintenance contracts
A yearly contract covering support and preventive maintenance, with what it includes set out in writing before it starts.
How a project runs
The same four steps whether it's one server or a new head office.
Assess
We visit your site, check what you already have and talk to the people who use it every day.
Plan
You get a written plan with scope, cost and timeline before any work starts.
Deploy
Our engineers install, configure and test everything, then hand over documentation and train your team.
Support
We stay on after go-live with maintenance, monitoring and a direct line when you need help.
Common questions
What does an annual maintenance contract cover?
We agree the scope with you in writing. It usually covers remote and on-site support, preventive maintenance visits, and updates and monitoring for the systems you choose.
Can you support systems another company installed?
Usually, yes. We begin by checking and documenting your current setup, then agree with you what we will support.
Do you offer on-site support?
Yes. We support companies remotely and on site from our offices in Riyadh and Beni Suef.
Does maintenance cover CCTV?
In Egypt, yes: maintaining camera systems is part of our CCTV service, which is offered in Egypt only.
Other services
- IT InfrastructureCabling, racks, power and server rooms, installed to standard.
- Network SolutionsFast, secure wired and wireless networks across every branch.
- Servers & Cloud SolutionsOn-site servers and cloud, with backups you have tested.
- CCTVCameras that cover what matters, viewable from your phone. Offered in Egypt only.
- Software & ERP SolutionsERP and custom software that fits how your company works.
- Website & Mobile ApplicationsWebsites and apps your customers will actually use.
- IT ConsultancyStraight advice before you spend.
Looking for an IT support contract?
Tell us what you need and an engineer will reply with clear next steps.
See the projects we have delivered